ONLINE PRIVACY POLICY AGREEMENT
 

Please note that this Policy does not govern the collection and use of information by companies that Wickenden Partners
Multifamily LLCdoes not control, nor by individuals not employed or managed by us. If you visit a website that we mention or
link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested
that you review the privacy policies and statements of any website you choose to use or frequent to better understand the
way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following

1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if 
you elect not to do so, we reserve the right not to register you as a user or provide you with any 
products or services. This website collects various types of information, such as:

·  Voluntarily provided information which may include your name, address, email address, billing 
and/or credit card information etc. which may be used when you purchase products and/or services 
and to deliver the services you have requested.
·  Information automatically collected when visiting our website, which may include cookies, third 
party tracking technologies and server logs.

​

In addition, Wickenden Partners Multifamily LLC may have the occasion to collect non-personal anonymous demographic
information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you
are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

 

Wickenden Partners Multifamily LLCmay also deem it necessary, from time to time, to follow websites that our users may
frequent to gleam what types of services and products may be the most popular to customers or the general public.

​

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of
surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose
for which it was requested, and any additional uses specifically provided for on this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

·  To better understand your needs and provide you with the services you have requested;
·  To fulfill our legitimate interest in improving our services and products;
·  To send you promotional emails containing information we think you may like when we have your 
   consent to do so;
·  To contact you to fill out surveys or participate in other types of market research, when we 
   have your consent to do so;
·  To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we 
retain said information will be determined based upon the following criteria: the length of time 
your personal information remains relevant; the length of time it is reasonable to keep records to 
demonstrate that we have fulfilled our duties and obligations; any limitation periods within which 
claims might be made; any retention periods prescribed by law or recommended by regulators, 
professional bodies or associations; the type of contract we have with you, the existence of your 
consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

​

Wickenden Partners Multifamily LLC does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or
names to any third parties.

​

Wickenden Partners Multifamily LLC may collect and may make use of personal information to assist in the operation of our
website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally
identifiable information as a means to keep you informed of other possible products and/or services that may be available to
you from https://www.northwaymultifamily.com/home-northwaymultifamily and its subsidiaries.

​

Wickenden Partners Multifamily LLC and its subsidiaries may also be in contact with you with regards to completing surveys
and/or research questionnaires related to your opinion of current or potential future services that may be offered.

​

Wickenden Partners Multifamily LLO.lses various third-party social media features including but not limited to Northway
Multifamily, Northway Homes Multifamily, Northway At Woodcrest, Northway At Gardner Ridge, Northway At Sedgefield,
Country Club and other interactive programs. These may collect your IP address and require cookies to work properly. These
services are governed by the privacy policies of the providers and are not within Wickenden Partners Multifamily LLCs
control

Disclosure of Information

​

Wickenden Partners Multifamily LLC may not use or disclose the information provided by you except under the following
circumstances:

 

·  as necessary to provide services or products you have ordered;
·  in other ways described in this Policy or to which you have otherwise consented;
·  in the aggregate with other information in such a way so that your identity cannot reasonably be 
   determined;
·  as required by law, or in response to a subpoena or search warrant;
·  to outside auditors who have agreed to keep the information confidential;
·  as necessary to enforce the Terms of Service;
·  as necessary to maintain, safeguard and preserve all the rights and property of Northway 
   Multifamily.

Non-Marketing Purposes

Wickenden Partners Multifamily LLC greatly respects your privacy. We do maintain and reserve the right to contact 
you if needed for non- marketing purposes (such as bug alerts, security breaches, account issues, 
and/or changes in Northway Multifamily products and services). In certain circumstances, we may use 
our website, newspapers, or other public means to post a notice.

Children under the age of 13

​

Wickenden Partners Multifamily LLC website is not directed to, and does not knowingly collect personal 
identifiable information from, children under the age of thirteen (13). If it is determined that 
such information has been inadvertently collected on anyone under the age of thirteen (13), we 
shall immediately take the necessary steps to ensure that such information is deleted from our 
system's database, or in the alternative, that verifiable parental consent is obtained for the use 
and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent 
or guardian permission to use this website.

 

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from 
us by way of email or newsletters. To discontinue or unsubscribe from our website please send an 
email that you wish to unsubscribe to lisa@northwayhomes.com. If you wish to unsubscribe or opt-out 
from any third-party websites, you must go to that specific website to unsubscribe or opt-out. 
Northway Multifamily will continue to adhere to this Policy with respect to any personal 
information previously collected.

Links to Other Websites

​

Our website does contain links to affiliate and other websites. Northway Multifamily does not claim 
nor accept responsibility for any privacy policies, practices and/or procedures of other such 
websites. Therefore, we encourage all users and visitors to be aware when they leave our website 
and to read the privacy statements of every website that collects personally identifiable 
information. This Privacy Policy Agreement applies only and solely to the information collected by 
our website.

Notice to European Union Users

Wickenden Partners Multifamily LLC operations are located primarily in the United States. If you provide 
information to us, the information will be transferred out of the European Union (EU) and sent to 
the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 
2016. This framework protects the fundamental rights of anyone in the EU whose personal data is 
transferred to the United States for commercial purposes. It allows the free transfer of data to 
companies that are certified in the US under the Privacy Shield.) By providing personal information 
to us, you are consenting to its storage and use as described in this Policy.

Your Rights as a Data Subject

Under the regulations of the General Data Protection Regulation ("GDPR") of the EU you have certain 
rights as a Data Subject. These rights are as follows:

 

·  The right to be informed: this means we must inform you of how we intend to use your personal 
data and we do this through the terms of this Policy.

·  The right of access: this means you have the right to request access to the data we hold about 
you and we must respond to those requests within one month. You can do this by sending an email to 
lisa@northwayhomes.com.
·  The right to rectification: this means that if you believe some of the date, we hold is 
incorrect, you have the right to have it corrected. You can do this by logging into your account 
with us, or by sending us an email with your request.

·  The right to erasure: this means you can request that the information we hold be deleted, and we 
will comply unless we have a compelling reason not to, in which case you will be informed of same. 
You can do this by sending an email to lisa@northwayhomes.com.

·  The right to restrict processing: this means you can change your communication preferences or 
opt-out of certain communications. You can do this by sending an email to lisa@northwayhomes.com.

·  The right of data portability: this means you can obtain and use the data we hold for your own 
purposes without explanation. If you wish to request a copy of your information, contact us at 
lisa@northwayhomes.com.

·  The right to object: this means you can file a formal objection with us regarding our use of 
your information with regard to third parties, or its processing where our legal basis is our 
legitimate interest in it. To do this, please send an email to lisa@northwayhomes.com.

 

In addition to the rights above, please rest assured that we will always aim to encrypt and 
anonymize your personal information whenever possible. We also have protocols in place in the 
unlikely event that we suffer a data breach and we will contact you if your personal information is 
ever at risk. For more details regarding our security protections see the section below or visit 
our website at https://www.northwaymultifamily.com/home-northwaymultifamily.

Security

Wickenden Partners Multifamily LLC takes precautions to protect your information. When you submit sensitive 
information via the website, your information is protected both online and offline. Wherever we 
collect sensitive information (e.g. credit card information), that information is encrypted and 
transmitted to us in a secure way. You can verify this by looking for a lock icon in the address 
bar and looking for "https" at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your 
information offline. Only employees who need the information to perform a specific job (for 
example, billing or customer service) are granted access to personally identifiable information. 
The computers and servers in which we store personally identifiable information are kept in a 
secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure 
or modification of the user's personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to 
build users' trust and confidence in the internet and website use by providing simple and secure 
access and communication of credit card and personal information. In addition, Northway Multifamily 
is a licensee of TRUSTe. The website is also secured by VeriSign.

Acceptance of Terms

​

By using this website, you are hereby accepting the terms and conditions stipulated within the 
Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you 
should refrain from further use of our sites. In addition, your continued use of our website 
following the posting of any updates or changes to our terms and conditions shall mean that you 
agree and acceptance of such changes.

How to Contact Us

 

If you have any questions or concerns regarding the Privacy Policy Agreement related to our 
website, please feel free to contact us at the following email, telephone number or mailing 
address.

Email: lisa@northwayhomes.com

Telephone Number: 980-346-7824

Mailing Address:
Wickenden Partners Multifamily LLC
1800 Camden Rd, Ste 107-240 Charlotte, North Carolina

28203

The data controller responsible for your personal information for the purposes of GDPR compliance 
is:
Lisa Hernandez

lisa@northwayhomes.com

980-346-7824
1800 Camden Rd, Ste 107-240 Charlotte, NC 28203